Quality Politics

1. MISSION AND VISION:

Mission:

The mission of INTERNACIONAL DEL COMERCIO NADINE S.L. is to carry out its activity of MARKETING MACHINERY AND VEHICLES FOR PUBLIC WORKS, CONSTRUCTION AND MINING, INDUSTRIAL AND MARINE, THEIR SPARE PARTS AND ACCESSORIES, HARDWARE MATERIAL, PAINT AND PERSONAL PROTECTIVE EQUIPMENT, continuously improving its quality, staying one step ahead of customer expectations.

Vision:

The future of our organization will be ensured through our commitment to the quality of marketed products, our service approach to our customers, as well as the qualification and involvement of our employees, aiming to become a reference in the world of product marketing in the industrial field.

COMMITMENT AND STRATEGIC VALUES

  • The effort to satisfy the customer and legal requirements will be the focus of everything we do.
  • The future of our organization will be determined by the quality of our response to customer needs.
  • The fundamental basis of our organization's strength lies in its employees, to whom we will always provide a work environment that facilitates their motivation, competence, and pride in their contribution to the work done.

OPERATIVE VALUES

We will support, provide support, and also develop an organization that:

  • Is focused on continuous improvement.
  • Is directed at meeting customer expectations and complying with applicable legislation.
  • Is based on teamwork.
  • Communicates openly and encourages responses.
  • Ensures adequate training.
  • Offers a safe work environment.
  • Stimulates initiative, innovation, and creativity.
  • Recognizes individual and team achievements.
  • Delegates decision-making to the lowest competent level.

To achieve this, we will set the corresponding indicators for each of the measurable parameters to which we will assign values that will constitute our quality objectives for the established period. Quality objectives that will accompany this declaration and will be reviewed jointly at predetermined periods. The relationships of our organization, internally with our collaborators and externally with subcontractors, suppliers, and customers, will be honest, objective, and straightforward, always recognizing the dignity of the person as a team member.